General Rental Terms - EN V3.0 TMV
RESERVATION PLATFORMS: Tahiti Mimosa Villas (with the sites Mimosa.Villas, and Tahiti.Villas) proposes online platforms to the travelers (hereafter named the "clients") to book lodgings in France, French Polynesia, and throughout the world (hereafter named the "lodgings").
LODGING AND CONCIERGE SERVICE: Tahiti Mimosa Villas is a Travel Operator and acts as a Property Management company to propose lodgings with concierge services.
RESERVATION CONFIRMATION: To confirm your reservation, you must pay a down payment by credit card, as well as the fees and services. Payment is done through secured pages encrypted in SSL in our partner's payment gateway.
BALANCE: the outstanding balance of the stay and the damage deposit are to be paid in accordance with Tahiti Mimosa Villas confirmation document and the lodging's policy. Payment defaults at the due dates entails the automatic cancellation of the reservation.
RATES: Local sales and resort taxes are included except if mentioned otherwise. Lodging tax is generally not included except if mentioned otherwise.
LODGING’S RULES: No pets are allowed and smoking is not permitted inside the lodgings. All key sets, remote control devices, etc, must be returned on the day on departure. Failure to observe these rules will result with the loss of the damage deposit. Every lodging is provided with a basic supply of toiletries and kitchen supplies. Guests are responsible for purchasing/supplying all further supplies required for the duration of their stay. Every lodging is also provided with an information manual which may contain both general and specific information relevant to both the property and the surrounding area. Attention should be given to rubbish, parking, safety requirements. In case a pool, or lake / lagoon / sea or sauna (or any heat / water device) access is granted with the lodging, inside or outside the property, the clients acknowledge using these facilities at their own risks and are responsible for using facilities and equipment according to safety process provided. No party will be held in the lodging without a prior written consent signed by the owner. Without written permission this would automatically create a loss of the security deposit.
CHECK-IN / CHECK-OUT: Check-in time is usually 14:00 unless indicated otherwise. Check-out time is usually 10:00am (and 9:30am for French Polynesia) unless indicated otherwise. Failure to depart on time will result in additional charges.
TRANSFERS PURCHASED: If you have purchased transfers, Tahiti Mimosa Villas or the concierge will get in touch with the client to organize them at the local airport / station / port of the area.
THE RESERVATION CONFIRMATION: Only amounts indicated in Euros are valid, amounts in other currencies are mentioned only as indications at the time of reservation. This confirmation is valid only on dates indicated and for the client in question for the number of persons indicated, and provided that this reservation has not been cancelled later by the client or payments have been defaulted. The confirmation document is the proof of your reservation on a given date, but only the private extranet on Tahiti Mimosa Villas platforms is the real proof.
MODIFICATION OR CANCELATION: In case of modification or cancelation of your reservation you must contact Tahiti Mimosa Villas directly by email or by telephone. When you confirm your reservation, you are bound contractually with the provisions indicated on the reservation confirmation. In application to the article L121-21-8-12° of the consumer code, amounts paid to Tahiti Mimosa Villas are not refundable, whatever is the reason for your cancelation, except for damage deposits already paid. Penalties for modifications and cancellations are applicable according to the lodging policy and the time remaining before your arrival. Your credit card may be used as a guarantee to apply such penalties. Clients acknowledge they received a good description of the accommodations and amenities at time of booking, and therefore agree once the rental starts there is no possible refund whatever the reason invoked, even if clients depart the accommodation at their own will earlier than expected. No refunds will be given for late arrivals, early departures or unused days of your stay.
DAMAGE DEPOSIT: A damage deposit, whose amount depends upon the lodging, is required to provide security against any damages, inventory discrepancies or excess housekeeping. The refund (or the release in case of a credit card pre-authorization) is subject to satisfactory inspection of the property by the concierge after departure. Any dispute concerning the damage deposit reimbursement does not imply Tahiti Mimosa Villas liability, but exclusively the concierge and the lodging and / or the client liability.
Property: The property itself and its furniture and equipment are covered by Insurance, in case of fire, water damage, burglary, window glass breakages. This insurance does not extend to clients’ belongings. The insurance covers also damages to neighbors.
Travel insurance: Tahiti Mimosa Villas advises the client to buy a holiday accommodation insurance covering cancelation and interruption. This insurance may cover the client for sums already paid or still due to Tahiti Mimosa Villas.
Belongings: Any valuables left at the Property are left at the client own risk. Without prejudice to the aforementioned absence of Tahiti Mimosa Villas liability, the client is informed that a safe is at his / her disposal for any valuable items. All doors and windows must always be locked when the client is outside as well as inside the accommodation. Tahiti Mimosa Villas and / or the lodging’s owner accept no responsibility for any loss, damage or consequential losses due to theft or any other security related incident howsoever caused.
LIMITS OF LIABILITY: You acknowledge that Tahiti Mimosa Villas is not responsible for the choice of lodging and of services that you selected, neither it is for errors (dates, services, number of persons, etc.) that you could have made otherwise. The Tahiti Mimosa Villas team selects and regularly visits along with the concierges all the proposed lodgings but the published information (photos, descriptions) is forwarded to us directly under the sole responsibility of each lodging. Tahiti Mimosa Villas declines all liability in case of any dispute between the Client and the lodging upon the existence or quality of the different amenities.
PRIVATE DATA: Tahiti Mimosa Villas respects the personal data, according to the European General Data Protection Regulation 2016 / 679. Information about your credit card will never be forwarded to the lodging nor to third parties.
INTELLECTUAL PROPERTY: You acknowledge expressly that all Intellectual Property rights of the Tahiti Mimosa Villas website or related websites, linked either to the content in any form, or to databases, are the property of Tahiti Mimosa Villas or of its legal claimants. Such data may not be extracted, reproduced or used without the authorization of Tahiti Mimosa Villas.
ACCEPTATION OF TERMS
All the above mentioned provisions are irrevocably accepted by the client upon his first payment. The above mentioned provisions cancel and replace any prior correspondence between the parties.
ABOUT TAHITI MIMOSA VILLAS: Tahiti Mimosa Villas means reservation and property management services for short term rentals and the trademarks used under license by LODREZ (Lodging Rezervations), represented by Denis Laxenaire, Travel Operator registered under number IM091100007 in the registry of Travel Operators of Atout France, the official French agency of tourism development.
- LODREZ is a Travel Operator and acts as a Property Management company for lodgings presented on the above mentioned sites, which are proposed as packages (in the meaning of Article L 211-2 of the Code of Tourism) which includes advices and a lodging with concierge services. The confirmation of the reservation and the first payment by the client forms a contract with Tahiti Mimosa Villas and represents the acceptance by the client of the present terms and of the provisions displayed on the lodging page.
- For some lodgings, LODREZ exercises the activity of Travel Operator as a transparent intermediary and acts as a Broker representing the lodging. The confirmation of the reservation and the first payment by the client forms a contract with the lodging, which guarantees exclusively the reservation to the client, and represents the acceptance by the client of the present terms and of the provisions displayed on the lodging page.
In case of dispute, the exclusive jurisdiction is attributed to the applicable jurisdictions of the Paris Court of Appeal which will apply French Law and the present text in French (its present translation being just proposed for comfort), notwithstanding the plurality of defendants or appeal in guarantee, even for emergency rulings or protective procedures.
TAHITI MIMOSA VILLAS – LODREZ
Siren : RCS Cannes 513 205 039. Guarantee: APST, RCP: HISCOX
Travel Operator registered in Atout France: IM091100007.
CNIL declaration: 1794740.
To contact us: email@example.com
Head Office: Lodrez, Les Epervières Villa 6, 26 Avenue Van Loo, 06590 Théoule-sur-mer – France
Technical corresp: CDFV, BP 10 Maharepa, 98728 Moorea – French Polynesia